Refund policy

1. Digital Products Only

All products sold on this store are digital downloads, including sound kits, sample packs, MIDI files, presets, and any other virtual content. Once a product has been delivered via download link or email, it is considered used and non-returnable.

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2. No Refunds or Returns

Due to the nature of digital content, all sales are final. We do not offer refunds, returns, or exchanges under any circumstances, including but not limited to:

• Accidental purchases

• Change of mind

• Incompatibility with your setup

• Dissatisfaction with content

Please double-check product descriptions, formats, and compatibility before purchasing.

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3. EU Right of Withdrawal Waiver

If you're located in the European Union, you acknowledge that by purchasing and accessing your download immediately, you waive your statutory 14-day right of withdrawal, in accordance with EU Directive 2011/83/EU Article 16(m).

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4. Technical Support

If you experience technical issues (e.g. corrupted files, failed downloads), contact us within 7 days of purchase at:
📧 used2that@gmail.com
We’ll provide a replacement download link or assist with your issue at no extra cost.

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5. Chargebacks and Fraud

Unauthorized chargebacks or payment disputes will be treated as fraudulent. We reserve the right to terminate licences and access to all products involved and pursue legal recovery of funds.

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6. Contact Us

If you have any questions before purchase — about sound content, formats, or usage rights — please reach out via:
📧 used2that@gmail.com
📲 or DM on Instagram: @used2that

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By making a purchase from this store, you agree to this Refund & Return Policy in full.